FAQs

FAQs

Frequently asked questions

Frequently asked questions

Find clear, helpful answers to the questions we’re asked most often, so you can feel informed and confident about your care options.

Find clear, helpful answers to the questions we’re asked most often, so you can feel informed and confident about your care options.

General

Homecare

Live-in care

What services does Aims Homecare provide?

Aims Homecare provides a wide range of personalised home care services designed to help individuals live safely and comfortably in their own homes. Our services include personal care, companionship care, elderly care, live-in care, dementia care, mobility support, medication assistance, meal preparation, and help with daily household tasks. Each care package is tailored to the individual’s needs, routines, and preferences.

How quickly can care be arranged?

Care can often be arranged quickly, sometimes within 24 to 48 hours, depending on your location and care requirements. Following an initial assessment, Aims Homecare works efficiently to match you or your loved one with a suitable carer and put the right support in place as soon as possible.

Are your carers trained and regulated?

Yes. All Aims Homecare carers are carefully recruited, fully trained, and regularly supervised. They undergo background checks, receive ongoing professional training, and follow strict care standards to ensure high-quality and safe home care.

Do you offer 24/7 or live-in care?

Yes, Aims Homecare offers both 24/7 care and live-in care services. Live-in care allows a dedicated carer to stay in the home, providing round-the-clock support, reassurance, and companionship.

Will the same carer visit each time?

Wherever possible, we aim to provide continuity of care by assigning the same carer or a small, consistent care team. This helps build trust and ensures a more comfortable care experience.

What hours can homecare be provided?

Home care can be provided for a few hours a week, daily visits, overnight care, or full-time live-in care. Aims Homecare offers flexible care schedules to suit individual needs.

Is homecare regulated and safe?

Absolutely. Family involvement is encouraged. We work closely with families to create and regularly review personalised care plans.

Can family members be involved in the care plan?

We offer a full range of professional domiciliary care services including personal care, medication support, companionship, mobility assistance, and live-in care. All services are delivere in the comfort of your own home, tailored to your individual needs.

How much does homecare cost?

The cost of home care depends on the level and type of support required. Following a free care assessment, Aims Homecare provides a clear and personalised quote with transparent pricing.

General

Homecare

Live-in care

What services does Aims Homecare provide?

Aims Homecare provides a wide range of personalised home care services designed to help individuals live safely and comfortably in their own homes. Our services include personal care, companionship care, elderly care, live-in care, dementia care, mobility support, medication assistance, meal preparation, and help with daily household tasks. Each care package is tailored to the individual’s needs, routines, and preferences.

How quickly can care be arranged?

Care can often be arranged quickly, sometimes within 24 to 48 hours, depending on your location and care requirements. Following an initial assessment, Aims Homecare works efficiently to match you or your loved one with a suitable carer and put the right support in place as soon as possible.

Are your carers trained and regulated?

Yes. All Aims Homecare carers are carefully recruited, fully trained, and regularly supervised. They undergo background checks, receive ongoing professional training, and follow strict care standards to ensure high-quality and safe home care.

Do you offer 24/7 or live-in care?

Yes, Aims Homecare offers both 24/7 care and live-in care services. Live-in care allows a dedicated carer to stay in the home, providing round-the-clock support, reassurance, and companionship.

Will the same carer visit each time?

Wherever possible, we aim to provide continuity of care by assigning the same carer or a small, consistent care team. This helps build trust and ensures a more comfortable care experience.

What hours can homecare be provided?

Home care can be provided for a few hours a week, daily visits, overnight care, or full-time live-in care. Aims Homecare offers flexible care schedules to suit individual needs.

Is homecare regulated and safe?

Absolutely. Family involvement is encouraged. We work closely with families to create and regularly review personalised care plans.

Can family members be involved in the care plan?

We offer a full range of professional domiciliary care services including personal care, medication support, companionship, mobility assistance, and live-in care. All services are delivere in the comfort of your own home, tailored to your individual needs.

How much does homecare cost?

The cost of home care depends on the level and type of support required. Following a free care assessment, Aims Homecare provides a clear and personalised quote with transparent pricing.

General

Homecare

Live-in care

What services does Aims Homecare provide?

Aims Homecare provides a wide range of personalised home care services designed to help individuals live safely and comfortably in their own homes. Our services include personal care, companionship care, elderly care, live-in care, dementia care, mobility support, medication assistance, meal preparation, and help with daily household tasks. Each care package is tailored to the individual’s needs, routines, and preferences.

How quickly can care be arranged?

Care can often be arranged quickly, sometimes within 24 to 48 hours, depending on your location and care requirements. Following an initial assessment, Aims Homecare works efficiently to match you or your loved one with a suitable carer and put the right support in place as soon as possible.

Are your carers trained and regulated?

Yes. All Aims Homecare carers are carefully recruited, fully trained, and regularly supervised. They undergo background checks, receive ongoing professional training, and follow strict care standards to ensure high-quality and safe home care.

Do you offer 24/7 or live-in care?

Yes, Aims Homecare offers both 24/7 care and live-in care services. Live-in care allows a dedicated carer to stay in the home, providing round-the-clock support, reassurance, and companionship.

Will the same carer visit each time?

Wherever possible, we aim to provide continuity of care by assigning the same carer or a small, consistent care team. This helps build trust and ensures a more comfortable care experience.

What hours can homecare be provided?

Home care can be provided for a few hours a week, daily visits, overnight care, or full-time live-in care. Aims Homecare offers flexible care schedules to suit individual needs.

Is homecare regulated and safe?

Absolutely. Family involvement is encouraged. We work closely with families to create and regularly review personalised care plans.

Can family members be involved in the care plan?

We offer a full range of professional domiciliary care services including personal care, medication support, companionship, mobility assistance, and live-in care. All services are delivere in the comfort of your own home, tailored to your individual needs.

How much does homecare cost?

The cost of home care depends on the level and type of support required. Following a free care assessment, Aims Homecare provides a clear and personalised quote with transparent pricing.

Didn't find what you were looking for?

Didn't find what you were looking for?

If you still have questions or need more information, our friendly team is here to help with clear, personalised advice.

If you still have questions or need more information, our friendly team is here to help with clear, personalised advice.

A leading provider of Domiciliary Care services in Surrey

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A leading provider of Domiciliary Care services in Surrey

Subscribe to our newsletter

By subscribing you agree to our Terms.

© 2025 Aims Homecare. All rights reserved.

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GOOD

2,000+ Customers

A leading provider of Domiciliary Care services in Surrey

Subscribe to our newsletter

By subscribing you agree to our Terms.

© 2025 Aims Homecare. All rights reserved.

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