Independent, but the house is slipping.
A parent manages day to day, but the hoovering, ironing and heavy shopping have become too much. A weekly home help visit keeps the house to the standard they are used to.
No task too smallFrom 30-minute visits
Home help & housekeeping
Home help and housekeeping
for older people in Surrey.
Home help covers the cleaning, laundry, meals and errands that have become tiring, delivered by the same familiar carer across Surrey and the rest of Surrey.
CQC rated Good
From £28/hour
9.3/10 on homecare.co.uk
Same trusted carer · DBS-checked
“Overall very pleased with the carers who are polite, caring and really supportive.” — H B, verified review, homecare.co.uk
Understanding home help
Home help and the jobs it covers.
Home help, sometimes described as domestic care or housekeeping support, means a trusted carer visits regularly to take on the household tasks that have become tiring or difficult: hoovering, laundry, shopping and paperwork. It is neither personal care nor a cleaning contract. It is the same DBS-checked carer each visit, working to an agreed plan, so that your relative remains comfortable, well fed and in control of their own home. Families across Surrey use home help as a straightforward first step into care at home.
What's included
What your home help visits cover.
Every visit follows a personalised plan agreed with you. Typical support includes the following.
Light housekeeping & tidying
Hoovering, dusting and keeping every room comfortable.
Laundry & ironing
Fresh clothes, washed, ironed and put away.
Changing beds
Clean sheets changed regularly and beds made.
Meal preparation & washing up
Home-cooked meals prepared and the kitchen left clean.
Food shopping & pantry checks
Groceries in, use-by dates checked, cupboards kept stocked.
Prescription & post office runs
Medication collected, parcels posted, pension errands done.
Accompanying to appointments
A steadying arm and friendly company for GP and hospital visits.
Help with correspondence & bills
Post opened, letters answered, bills kept in order.
Pet feeding & plant care
Pets fed and plants watered as part of the visit.
Home help & housekeeping
from £28/hour
30-minute visits from £22, 45-minute visits from £25. No call-out fees, no hidden charges, no long-term contract. Every price is a starting "from" rate, and your exact quote is confirmed after a free physical assessment at your home. Same rates 7 days a week, with no weekend or bank-holiday premiums.
Housework and company together.Every visit allows time to sit down and talk.
The Aims difference
Home help from a carer who knows you.
The visit that keeps the house in order also provides company. A cleaning company sends whoever is on the rota; we send the same trusted carer each week, someone who notices when food has gone off, when mood has dropped, and when further support may be needed.
- The same familiar carer, visit after visit
- Conversation and company built into every visit
- A gentle eye on wellbeing, with family told if anything changes
- Easy to add personal care or more visits later
Who it helps
When home help is the right service.
A measured first step into care.
Home help is the least intrusive form of support and the easiest to accept, because it resembles a housekeeper rather than a carer. Many families begin here and add further care only if it becomes necessary.
Family living at a distance.
Where relatives live some way off, a regular home help keeps the fridge stocked, the post answered and the house safe, and reports back on how things are going.
How it works
How to arrange home help at home.
1
A free assessment at home.
We visit you at home to establish which jobs need doing, how often, and how your relative prefers them done.
2
A written home help plan.
A clear plan of visits and tasks built around your routines, with a written quote.
3
Matching you with a carer.
You meet your DBS-checked, trained carer before visits begin, and see the same person each week.
4
Ongoing reviews as needs change.
We adjust the plan as needs change, and keep the family informed.
Visits can begin within 24 to 48 hours of your assessment.
"Overall very pleased with the carers who are polite, caring and really supportive."
"The team that cares for me are timely, caring, and supportive."
Rated 9.3/10 from 50 verified reviews · Read all our reviews on homecare.co.uk →
Home help questions
Common questions about home help.
A cleaner cleans; a home help looks after the household and the person living in it. Alongside housekeeping, your carer can cook, shop, run errands, assist with paperwork and monitor general wellbeing. Because we are regulated by the Care Quality Commission, the independent regulator of health and care services in England, every carer is DBS-checked, trained, insured and supervised.
From £28 per hour, with 30-minute visits from £22. Every price is a starting "from" rate, and you will receive an exact written quote after a free physical assessment at your home. Our pricing page sets out full details and funding options.
There is no long-term contract and no minimum commitment, and many customers begin with a single weekly visit. Visits start from 30 minutes and can be increased, reduced or rescheduled as circumstances change.
Yes: the same carer, or a small and consistent team, with backup cover so that a visit is not missed. Continuity matters, because your home help comes to know exactly how your relative prefers things done.
Yes, and it often is. The same visit can cover housekeeping and hands-on personal care such as washing and dressing, or grow into fuller hourly care over time, all with the same carer, without starting again with a new provider.
Yes. Trips to the shops, the post office, the pharmacy, the hairdresser or a GP appointment all fall within home help, with a steadying arm and company throughout. Where getting out and about is the main need, our companionship care may be the better fit.
Related services
Other home care services we provide.
Local to you
Home help and housekeeping across Surrey.
Aims Homecare has provided home help for the elderly in Surrey for more than 15 years, from our office on Kingston Road in Leatherhead. Our carers deliver housekeeping support in Surrey daily, alongside domestic help for older people, home help and elderly housekeeping services. Because we are a local home care agency rather than a national franchise, your home help lives nearby, knows the area, and is supported by a Surrey office team who answer the telephone themselves. Home help starts from £28 per hour, with 30-minute visits from £22; see our home care pricing for full details and funding options.
Home help also works hand in hand with our other services. Many families combine weekly housekeeping with companionship care for a lonely parent, add personal care at home when washing and dressing become harder, or build up to full elderly care as needs grow. Whether you are arranging a weekly cleaning and shopping visit for a parent in Surrey, laundry and meal preparation after a hospital stay, or home help to keep the house in order, it begins the same way, with a free care assessment at home and no obligation.