Pricing & packages
Our home care prices apply across Surrey. Your exact quote is confirmed after a free, no-obligation assessment at your own home, and reflects your care needs, their complexity, what is involved and distance. The same rate applies seven days a week, with no weekend premium; Bank Holidays are charged at double the standard rate.
Help with mornings, meals, medication or errands, from a quick check-in to longer visits, as often as you need.
A carer through the night: asleep but on hand for reassurance, or awake all night for continuous support.
A dedicated carer living in your home around the clock, an alternative to residential care.
All rates
Your exact quote is confirmed in writing after a free assessment at your own home, and the same rates apply every day of the week.
| Care | Best for | Support included | Price | |
|---|---|---|---|---|
| 30-minute visit | Quick check-ins & medication | Welfare check, medication prompt, light tasks | £29.95 /visit | Enquire → |
| 45-minute visit | Unhurried everyday support | Personal care, breakfast, medication, tidy-up | at £34.95 /visit | Enquire → |
| 1-hour visit Most flexible | Flexible day-to-day support | Personal care, meals, errands, companionship | at £36.95 /visit | Enquire → |
| Example: 1 hour every day | A daily routine, costed as an example | 7 × 1-hour visits a week, mornings or evenings | at £258.65 /week | Enquire → |
| Example: two 30-min visits daily | Morning & evening cover, as an example | 14 × 30-minute visits a week | at £419.30 /week | Enquire → |
| Sleeping night (10pm to 7am) | Overnight reassurance | Carer stays overnight, sleeps but is on hand if needed | at £175 /night | Enquire → |
| Waking night (10pm to 7am) | Continuous overnight support | Carer awake all night: bathroom trips, medication, repositioning | from £30 /hour | Enquire → |
| Live-in care Complete support | Round-the-clock support at home | Dedicated carer living in: personal care, meals, companionship | at £245 /24 hours | Enquire → |
| Live-in care for couples | Keeping partners together | One carer supporting both partners: one carer, one bill | quoted at your free assessment | Enquire → |
| Respite & short-term care | Breaks for family carers | Days to several months, visiting or live-in | same rates as above | Enquire → |
Rates for care in Surrey are reviewed annually. Weekends and bank holidays are charged at the same rate as any other day. Your exact price depends on your care needs, their complexity, what is involved and distance, and is confirmed in writing after your free home assessment, before any care begins.
How quotes work
No two homes, and no two people, are the same, so we do not quote over the telephone. Before any figure is put in writing, a member of our team visits your home, free of charge and without obligation, and sits down with you and your family to understand what is required. We look at the home itself, the stairs, the bathroom and the routines that matter, and only then provide an exact written quote. There is nothing to pay for the visit and no obligation to proceed.
No weekend premiums
Many providers add surcharges for weekends and bank holidays. Our rates do not change: a Saturday morning, a Sunday evening and a bank holiday are charged at the same rate as any weekday.
How we compare
The figures below set our home care rates alongside what families in Surrey typically pay for agency and residential care.
Home care agencies in Surrey typically charge £26 to £38 per hour, often with call-out fees and weekend surcharges on top. Our 1-hour visits start from £36.95, with no call-out fees and the same rate seven days a week.
Surrey care homes typically charge £1,400 to £1,800+ per week, per person. Our live-in care starts from £245 per full 24 hours, £1,715 a week, and couples share one carer and receive one bill, not two care-home fees.
The Homecare Association calculates that a fair, sustainable rate for home care is above £32 per hour. Our rates are set to remain affordable for families while properly paying the carers who deliver the care.
Whatever level of care you choose, the following are included in the quoted rate and are not charged separately.
Compare
Round-the-clock care does not require a move into residential care. For many families in Surrey, and particularly for couples, live-in care costs less than a care home place.
at £245 per 24 hours (£1,715/week), couples quoted at your free assessment
often £1,400 to £1,800+/week per person
Paying for care
Many families are entitled to help with care costs. We will explain the options that may apply to you during your free home assessment.
If your savings and assets are below £23,250 (England), Surrey County Council may contribute to your care costs following a needs and financial assessment.
NHS Continuing Healthcare, known as CHC, is NHS funding for people whose needs are primarily health-related. Where it is awarded it meets the full cost of home care, and it is not means tested.
A non-means-tested benefit of up to £114.60 per week for people over State Pension age who need help with personal care. We can help you understand what you may be entitled to.
Use council direct payments toward your Aims care package, or fund privately, with clear invoices, no hidden fees and no long notice periods.
Pricing questions
Four factors: your care needs, their complexity, what is involved in each visit, and distance. The day of the week does not affect the price, as weekends and bank holidays are charged at the same rate as any other day. Your free assessment at home produces an exact written quote.
No. There are no call-out charges, no setup fees, no weekend premium; Bank Holidays are double the standard rate and no long-term contracts. You only pay for the care you receive, and you can adjust or pause your plan with reasonable notice.
For visiting care it usually is, because you pay only for the visits you receive. For round-the-clock support, live-in care at £245 per 24 hours (£1,715 a week) is comparable to a good Surrey care home, which typically charges £1,400 to £1,800+ a week per person. For couples the difference is greater still: one carer and one bill at home, rather than two care-home fees.
Depending on your circumstances you may qualify for local authority funding, NHS Continuing Healthcare, Attendance Allowance or other benefits. We will explain the options that apply to you during your assessment.
Book a free, no-obligation assessment. A member of our team will visit you at your own home, see the property, assess your needs, their complexity and what is involved, and provide a personalised written quote, usually the same day. Care can then begin within 24 to 48 hours.
No. The price quoted is the price you pay. There are no call-out fees and no weekend premium (Bank Holidays are double the standard rate). The same rate applies seven days a week, bank holidays included.
You receive clear, itemised invoices for the care you have received. Direct debit is available, there are no deposits or upfront payments, and council direct payments can be used towards your package.
Home care costs in Surrey vary with the level of support required. Our published rates are as follows. visiting care at £29.95 per 30-minute visit and £36.95 per hour in Surrey and across the county, night care at £175 a night and live-in care at £245 per full 24 hours, £1,715 a week, including, where the cost of care at home often compares favourably with residential fees. Our rates are the same Monday to Sunday, with no weekend premium; Bank Holidays are charged at double the standard rate.
Your exact price depends on your care needs, their complexity, what is involved and distance, and is confirmed in writing after a free, no-obligation assessment at your own home in Surrey or elsewhere. For a breakdown of what affects a quote, funding options such as Attendance Allowance and NHS Continuing Healthcare, and worked examples, read our guide to the cost of home care in Surrey, or book a free assessment for your exact written quote.