Practical signs around the home.
- Unopened post piling up
- An empty fridge, or food past its use-by date
- Missed or muddled medication
- Bills going unpaid
Visits from 30 minTo full days
Hourly care
Hourly home care
across Surrey.
Flexible hourly support to help you stay independent and comfortable at home, from a 30-minute check-in to full days of care.
CQC rated Good
Visits from 30 minutes
From £28/hour
DBS-checked carers · Fully trained & supervised
“My Mum has been using Aims for just over 3 years. Her carer always arrives on time and gets on with daily tasks.” — L E, verified review, homecare.co.uk
Understanding hourly care
Hourly home care, shaped around your day.
Hourly home care, also known as visiting or domiciliary care, means a trained carer attends at agreed times to help with the parts of the day that have become difficult, and leaves the rest of the day to you. It is the arrangement that allows many people across Surrey, to remain safely in their own homes.
Recognise the signs
Signs that help at home may be needed.
Few people ask for help themselves. Families are usually the first to notice the small changes in how a parent is managing. Where several of the following are familiar, it is reasonable to begin a conversation about hourly care at home.
Physical signs of declining health.
- Unexplained bruises, or falls they play down
- Struggling with the stairs
- Weight loss or a shrinking appetite
- Declining personal hygiene
Emotional signs worth taking seriously.
- Withdrawing from friends and hobbies
- Low mood that doesn't lift
- Anxiety about coping alone
- Repeated, worried phone calls
Families often wait longer than they need to, and a manageable situation becomes an urgent one. A few hours of care each week at this stage can prevent a far larger decision later. Our guide to the signs a loved one needs home care sets this out in more detail.
A typical morning visit
What one hour of hourly care covers.
Every visit follows the agreed care plan. A typical morning hour is unhurried and ordered around the routines your relative already keeps.
1
Arrival and a familiar greeting.
The same carer arrives at the agreed time. The curtains are opened, the kettle goes on, and the visit begins without any sense of hurry.
2
Personal care, washing and dressing.
A wash or shower and help with dressing, carried out with patience, privacy and dignity, at your relative's own pace.
3
Breakfast, medication and conversation.
Breakfast is prepared, morning medication is prompted or administered exactly as the care plan sets out, and there is time to talk through the day ahead.
4
Visit notes and a family update.
The kitchen is left tidy, visit notes are recorded, and the family receives an update, so relatives always know how the morning went.
What's included
What your hourly care visits include.
Every visit follows your personalised care plan. Typical support includes the following.
Morning wash & dressing
A dignified, unhurried start to the day.
Meal preparation
Fresh, home-cooked meals prepared to your taste.
Medication support
Reminders, prompts and prescription collection.
Shopping & errands
Groceries, post office, pharmacy runs.
Light household tasks
Laundry, tidying, keeping the home comfortable.
Companionship
Conversation, shared interests, a friendly face.
Social visits & outings
Support to get out and about safely.
Walks & gentle exercise
Staying mobile, active and confident.
Bedtime support
A safe, settled end to the evening.
Hourly visiting care
from £28/hour
30-minute visits from £22, 45-minute visits from £25. No call-out fees, no hidden charges, no long-term contract. Every price is a starting "from" rate, and your exact quote is confirmed after a free physical assessment at your home. Same rates 7 days a week, with no weekend or bank-holiday premiums.
Practical help and good company.Every visit allows time to talk as well as time for tasks.
The Aims difference
Continuity of carer at every visit.
Continuity is central to good hourly home care. You are matched with one carer, or with a small and consistent team, who come to know your routines, your preferences and your history.
- Carer matched to your needs and personality
- Introductions before care ever begins
- Backup cover, so someone is always available
- Family kept informed after every visit
Who it's for
When hourly home care tends to help.
Beginning care for the first time.
Two visits a week is a measured first step: practical help, without any loss of independence.
Daily routines becoming harder to manage.
When washing, cooking or medication are a struggle, regular daily visits keep life running smoothly and safely.
Supporting family carers at home.
Visits are arranged around what the family already provides, so that caring does not become unsustainable.
Compare
Why families in Surrey choose hourly care.
Hourly care in your own home.
Support that fits around your life
- Keep your independence and privacy
- One-to-one attention on every visit
- Keep your own routines, and your pets
- Lower infection risk than shared settings
- Pay only for the hours you need
Moving into residential care.
often £1,400 to £1,800+ per week
- Leaving a familiar home behind
- Care shared across many residents
- Fixed mealtimes and routines
- A significant weekly cost, whatever you use
Our guide to alternatives to a care home compares each of the options in full.
Who comes to your door
How every Aims carer is vetted.
Inviting a carer into your home, or into a parent's home, requires trust. Every Aims carer completes the following before a first visit.
Enhanced DBS background checks.
Every carer completes an enhanced Disclosure and Barring Service background check before they ever set foot in a customer's home.
References taken up and verified.
We follow up every reference personally, speaking to previous employers, not just filing paperwork.
Values-based recruitment and interviews.
We recruit for temperament first. Practical skills can be taught; patience and genuine kindness cannot, so those qualities decide who we appoint.
Full training before care begins.
Our NVQ pathway plus first aid, manual handling and medication training, before care begins and refreshed regularly.
Supervision by our Registered Manager.
Regular supervision and spot checks led by our Registered Manager, so standards never slip once care is under way.
Backup cover for every visit.
If your carer is unwell, a trained colleague who has been briefed on your care plan attends instead, so a scheduled visit is not missed.
Every Aims carer is carefully recruited, fully trained and regularly supervised, and you will meet your own carer before hourly care begins.
How it works
How to arrange hourly care at home.
1
A free assessment at home.
We visit you at home, or in hospital, to establish exactly what support is needed.
2
A personal hourly care plan.
A clear plan built around your routines and preferences, with a written quote.
3
Matching you with a carer.
You meet your DBS-checked, trained carer before hourly care begins.
4
Ongoing reviews as needs change.
We adjust the care plan as needs change, and keep the family informed.
Care can begin within 24 to 48 hours of your assessment.
"My Mum has been using Aims for just over 3 years. Her carer always arrives on time and gets on with daily tasks."
"Extremely reliable, honest, dependable. I'm lucky to have the carer I have."
Hourly care questions
Common questions about hourly home care.
Visits start from 30 minutes, ideal for medication prompts and quick check-ins. Most families combine visit lengths across the week to match their routine.
Yes, hourly care is designed to flex. Increase, reduce or reschedule visits as needs change; we review your plan with you regularly.
Yes, the same carer or a small, consistent team, with backup cover so someone is always available. Continuity is central to how we work.
Yes. Aims Homecare is regulated by the Care Quality Commission and rated Good. Every carer is DBS-checked, trained and regularly supervised.
From £28 per hour, with 30-minute visits from £22. Every price is a starting "from" rate, and you'll get an exact written quote after your free physical assessment at your home. See our pricing page for full details and funding options.
Yes, and most visits do. A morning hour might cover washing and dressing, then breakfast and a proper chat over a cup of tea. Your care plan blends practical help with genuine company, in whatever mix suits your loved one. If friendship is the main thing that's needed, our companionship care may be the better fit.
No, the same transparent rates apply 7 days a week, with no weekend or bank-holiday premiums. There are never call-out fees or hidden charges. The price you agree is the price you pay.
Yes, that's one of its biggest advantages. Hourly care flexes as needs change: a couple of visits a week can grow into daily packages, add night care for overnight peace of mind, or move to full live-in care, all with the same team, without starting again with a new provider.
Related services
Other home care services we provide.
Local to you
Hourly home care across Surrey.
Aims Homecare has provided hourly care in Surrey for more than 15 years, from our office on Kingston Road in Leatherhead. Our carers deliver home care in Surrey daily, alongside domiciliary care, visiting care and personal care at home. Because we're local, not a national franchise, your carer lives nearby, knows the area, and is backed by a Surrey office team who answer the phone themselves. Hourly visiting care starts from £28 per hour, with 30-minute visits from £22; see our home care pricing for full details and funding options.
Hourly care also works hand in hand with our other services. Many families combine daytime visits with specialist dementia care at home, or add overnight support through our night care service when evenings and nights become the worry. Whether you're arranging elderly care at home for a parent in Surrey, visiting care after a hospital stay, or simply a weekly companionship visit, it all begins the same way, with a free, no-obligation assessment at home.